#open focuses on community, inclusion, and creating genuine connections. The interests and desires within our community are as diverse as our community members. As a player in #open, you get to choose who and how you connect with others in the community.
#open uses a system of “liking” and “passing” that allows you to decide which profiles you’re interested in being “matched” with. Once you find a “match,” you can chat, exchange photos, or make a date to meet in person.
When you “pass” on a profile in #open, they will not be able to match with you. Because #open uses a double opt-in system for messaging, they will not be able to chat or contact you in any way. They will still see you in the app, but that’s as far as things will go (unless you change your mind).
While in Card View you can swipe left to “pass” on profiles you aren’t interested in. You can also tap on the Pass () button at the bottom of a card. While in Grid View, you can tap on the Pass () button at the bottom of a card.
To learn more about the #open Card View see: Card View
To learn more about the #open Grid View see: Grid View
Note: if you want to hide from a particular player—yikes, you found your mother-in-law’s profile!—you can choose to block them. To learn more, see: How do I block someone from seeing my profile?
When you “like” a profile in #open, it’s a way of saying “I’m interested in communicating with this person.” Players won’t know you’ve liked them unless they’ve also “liked” you. When they do, you’ll both be informed that you’ve been “matched.”
While in Card View you can swipe right to “like” profiles you are interested in. You can also tap on the Like () button at the bottom of a card. While in Grid View, you can tap on the Like () button at the bottom of a card.
Because #open uses a double opt-in system for messaging, even if you “like” someone (or if they’ve “liked” you) you will not be able to chat or contact them unless you’ve “matched.”
Matching opens the door for further communication.
#open uses a double opt-in system for messaging: if you like a player's profile and they like your profile back (or vice versa), you become ”matched,” and the owners of both profiles will be notified that they have a new match available. Once you’ve matched, you can send messages to each other and start chatting.
You can find the profiles you have already matched with by going to the Messages screen (tap on the button in the upper right corner of the screen). If you haven’t already started chatting with them, their icon will appear at the top in the New Connections area.
You can also see the profiles you have matched with in Grid View. Tap on the icon in the lower right corner of the screen to switch to Grid View, then tap the “matched” () switch at the bottom of the screen to toggle the visibility of the profiles you’ve matched with.
Changing Your Mind
Tapping on the icon in the lower right corner of the screen will launch you into Grid View.
While in Grid View, you will see a series of switches across the bottom of the screen. Each of these switches will toggle the visibility of profiles in different states. You can show or hide “matched” (), “liked” (), and “passed” () profiles by toggling the associated switch.
If, for example, you tap the passed switch (), all the profiles that you have passed on will be visible in Grid View. You can now peruse and reconsider these profiles and change your mind about them (or not).
To change your mind about a profile, just tap the undo arrow (image?) at the bottom left of the profile card in either Card View or Grid View. This will set the profile back to its original state.
Unmatching is special kind of undo. When you unmatch with a profile that you’ve previously matched with, you will be prompted with a feedback and confirmation screen.
#open is a moderated community. We want to help and encourage all members to play with courtesy and respect. You might unmatch with a profile for many reasons—perhaps you simply have enough partners and aren’t interested in starting up a new chat, maybe you chatted with someone and realized they weren’t a good fit, or maybe the person behind the profile said something you found offensive—regardless of the reason, the feedback you provide to the #open moderators will help keep the community safer for everyone.
Any chat history you might have with the unmatched profile will be deleted. (Even if you match with the profile again, the previous chat history will be lost.) In your Card View and Grid View, the unmatched profile will revert to its original state and you will be able to “pass” on or “like” the profile as if it were a new player.
If you’ve chatted with the player that you are unmatching, the unmatch screen will ask for additional feedback: a five-star rating scale (how often did this profile “play NICE” and follow the community rules?) and an anonymous feedback field.
To confirm an unmatch, select one of the available feedback options or select Other and enter your own, then tap the Unmatch button. The unmatch screen also provides a Cancel button, in case you change your mind.